BANO BEAUTY SWEDEN

If you have ordered the wrong product, color, or quantity, please contact us as soon as possible. If the order has not yet been packed, we may be able to help you adjust it in some cases.

Contact us directly if you have entered the wrong shipping address. If the order has not yet been shipped, we can sometimes update the address before it leaves the warehouse.

Start by checking your spam folder. If you still can't find an order confirmation, please contact us and we'll help you verify that the order has gone through.

If anything is missing from your package, please contact customer service and provide your order number and the item that is missing. We will then investigate the matter and help you as quickly as possible.

Leveranstiden är 1-2 dagar. Vid stora reor & lanseringar kan leveransförseningar ske med några dagar.

If you have received the wrong product, please contact us as soon as possible. Please include your order number and a photo of the item, so we can help you faster.

Gel polish is primarily used for color and shine on the natural nail, while builder gel is used to strengthen, sculpt, and create more durable results. Builder gel is suitable when you want extra strength or to work more with structure.

It depends on whether you're a beginner, a professional, or want to build a more advanced routine at home. For a simpler manicure, a base, color, and top coat are often sufficient, while builder gel, prep, and accessories are suitable for those who want to create more durable or sculpted nails.

Yes, products such as gel polish and builder gel need to be cured in a compatible UV or LED lamp to achieve the correct durability and finish. Always follow the product's recommendations for best results.

Skriv ett tydligt och kort svar här så att besökaren snabbt får rätt information.

Yes, several products in the range are available in HEMA-free and TPO-free alternatives. The product information indicates which formulas belong to these categories, making it easier for you to choose what suits your routine and preferences.

A good result starts with careful preparation. Make sure the nail is clean, dry, and properly prepped before application. Work in thin layers, cure each step correctly, and finish with the right top coat to achieve a neat and durable finish.

Yes, the range is selected to work for both professional nail stylists and for those who do their nails at home. The products are designed to be user-friendly while maintaining a professional level in feel and results.

The shipping cost within Sweden is SEK 59 including VAT. The total cost of your order is always shown at checkout before you complete your purchase.

Normal delivery time within Sweden is 1-2 business days. During periods of high demand, for example during major launches or before holidays, delivery may take slightly longer.

Orders within Sweden are shipped with PostNord Service Point or parcel locker. Once your order has been dispatched, you will receive tracking information to follow the delivery. Shipments are traceable and may require valid identification upon collection.

Yes, you have a 14-day right of return from the day you received your order. For a return to be approved, the product must be well-packaged, unopened, unused, and in good condition. If you wish to make a return, you need to contact us within 14 days via info@banobeauty.se for further instructions and the return address.

If a package is not collected and returned to us, you will be charged SEK 59 for return shipping and a SEK 150 administration fee, including VAT. Refunds can only be processed once the package has been returned to us.

We offer courses both online and on-site in Stockholm, depending on the course structure. Information on the format, dates, and content can be found on each respective course or training page.

It varies between different courses, but the goal is always to provide you with clear techniques, a better understanding of form and sustainability, and more confidence in your work. The courses are designed to be relevant, practical, and directly applicable.

It depends on which course you book. On each course page, you will find information on what is included, such as products, materials, course content, or other parts of the setup.

Yes, diplomas may be included depending on the course structure. The course information specifies what is included after completing the course.

If a package is not collected and returned to us, you will be charged SEK 59 for return shipping and SEK 150 for an administration fee, including VAT. A refund can only be processed once the package has been returned to us.